Trust is one of the three Bittium values. From the customerīs point of view, trust means taking responsibility for delivering the product or service to the customer within the agreed schedule. Trust also means that the Companyīs products and services meet the customerīs quality expectations. Bittium has taken the special requirements of different customer groups and standards into account in its operating systems.
The sustainability of Bittiumīs products is related to the material choices, product maintenance and lifecycles. Our products have long lifecycles, and we design our products to remain usable throughout their lifecycle. This means making choices that extend battery life and taking environmental aspects into account, for example, by considering the environmental impact and recyclability of materials. The long maintenance times also promote sustainability.
Information security is an important value in Bittiumīs procedures. Bittium maintains the confidentiality of our customersī information and prevents access by third parties. We design our products to be secure, taking into account the needs of our customers. Information security and cyber attacks are often brought up in connection with communication and connectivity. The ethical code of conduct, which is described in more detail in Corporate citizenship and responsible business practices, is also an important element of secure and responsible work with customers and other interest groups.
Security and Reliability through Technology
Product liability at Bittium covers aspects related to Bittiumīs products, materials and components and their safety and security as well as compliance with product liability regulations in the destination market.
Bittium offers Product Safety, Security and Liability (PSSL) training to its employees. Bittium also places material liability requirements on its partners, for example, material and component manufacturers. The relevant liabilities are usually recorded in subcontracting agreements. Bittium audits its R&D projects according to the PSSL audit procedures as part of its End Product Process (EPP) requirements. In addition, Bittium systematically assesses product and lifecycle risks as a regular part of its R&D work.
Bittium ensures the safety of its products by following the standards on industrial and occupational safety during its R&D processes. Bittium utilizes the relevant standards of the sector in the design of electrical, safety and performance features. Customer, country and market-specific requirements are also taken into account in the development of devices. The products are tested, verified and approved as part of the R&D process, both by internal and external inspectors. Product requirements in, for example, Europe, include the CE label and the related Declaration of Conformity (DoC).
Conflict Minerals Policy
Bittiumīs products contain a range of electronic and mechanical components. In accordance with its material declaration process, Bittium ensures that its suppliers comply with the legislation on conflict minerals and recommended reporting practices. This ensures that the minerals used in Bittium products do not originate from conflict or risk zones.
In accordance with its environmental policy, Bittium monitors and complies with legislative and regulative amendments related to environmental protection. This goes beyond avoiding the use of hazardous substances in products and production. “Environmentī is here understood more broadly, as the world where we live in: the earth, air, seas and society at large.
The aim of conflict minerals laws and regulations is to stop funding conflicts through minerals trade and, ultimately, to address human rights violations and environmental destruction in conflict areas. In practice, the legislation requires responsible procurement and transparent supply chains in the case of certain minerals, such as tin, tantalum, wolfram and gold from conflict areas. These minerals are typically used in household goods, and they are particularly common in electronics such as mobile devices and computers.
No conflict minerals were reported in Bittiumīs products in 2017.
Avoiding Counterfeit Materials
Counterfeit materials are any materials in relation to which the origin, age, consistency, configuration, certification status or other feature is presented falsely and with misleading markings on the material, packaging or container.
Bittium is aware of the risks associated with counterfeit materials, both in the purchase of components and the use of reported ingredients for components.
Bittium is committed to taking the necessary steps to avoid using counterfeit materials in its products. Bittium has developed procedures for avoiding counterfeit materials. The procedures address different stages of the procurement process, starting from the selection of suppliers. Suppliers are required to report immediately on any known or suspected uses of counterfeit components or materials. Bittium provides training on the detection of counterfeit materials to its employees.
No counterfeit materials were reported in Bittiumīs products in 2017.